How we collect, use and protect personal information — written in the plainest English we can manage, governed by the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
01 Introduction
Schnalz.net ("we", "us", or "our") operates the schnalz.net website. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise communicate with us.
This policy is governed by the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and the Personal Data (Privacy) (Amendment) Ordinance 2021.
02 Information we collect
We may collect personal information that you voluntarily provide to us when you:
Fill out contact forms on our website
Subscribe to our newsletter
Request a consultation or quote
Communicate with us via email or other channels
Participate in surveys or promotions
The personal information we collect may include:
Name and contact information (email, phone number, company name)
Business and marketing preferences
Communication history and correspondence
Technical data (IP address, browser type, usage data)
03 How we use your information
We use the information we collect to:
Provide, maintain, and improve our services
Respond to your inquiries and provide customer support
Send you marketing communications (with your consent)
Comply with legal obligations
Protect our rights, property, and safety
04 Your rights under Hong Kong law
In compliance with the Personal Data (Privacy) Ordinance (Cap. 486), we are committed to protecting your personal data. Under the Ordinance, you have the right to:
Request access to your personal data
Request correction of your personal data
Request deletion of your personal data
Object to processing of your personal data
Request restriction of processing
Request transfer of your personal data
Withdraw consent at any time
To exercise any of these rights, please contact us using the details provided below.
05 Data retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable Hong Kong law.
06 Data security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
07 Third-party disclosure
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are obligated to maintain the confidentiality of your information.
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by Hong Kong law.
08 Cookies and tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may affect your ability to use certain features of our website.
09 Data transfer
Your information may be transferred to and maintained on computers located outside of Hong Kong. By submitting your information, you agree to such transfers, which will be protected in accordance with this Privacy Policy and Hong Kong data protection laws.
10 Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11 Contact us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us via:
You also have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data in Hong Kong if you believe your data protection rights have been violated.